Looking for someone ready for a meaningful leadership challenge.
About SchemeServe
Our mission is simple: to make insurance better.
We’re a people-first SaaS company that believes great teams thrive when they’re supported by great leaders. We don’t do things the same way as everyone else — and we don’t expect you to have a traditional background either.
About the Role
We’re looking for someone in the UK (unfortunately we cannot accept international candidates at this time) to lead a small, friendly, high-performing team.
Your job is to make sure your team has what they need to do their best work: clarity, support, encouragement, and a steady hand when things get busy. You’ll help shape the way the team works, coach individuals, and keep everyone aligned as priorities shift.
This role is about people, communication, problem-solving, and adaptability — not about how technical you are.
What You’ll Do
Support and guide your team, ensuring they have the tools and clarity they need
Help people grow, learn new skills, and overcome challenges
Keep work flowing by resolving blockers and managing shifting priorities
Communicate clearly with both internal teams and external clients
Create a positive, safe, enjoyable environment for your team
Bring structure, calm, and focus — even when things get busy
Role-model our people-first approach in everything you do
What We’re Looking For
We’re not interested in long lists of rigid qualifications. We want someone who is a self-starter, adaptable, calm under pressure, and great with people.
You should be able to:
Work independently and collaboratively
Manage yourself and others in demanding or changing conditions
Handle multiple incoming tasks and shifting priorities
Communicate clearly and confidently
Learn quickly and pick up new skills
Stay positive and solutions-focused
Put people first and lead with empathy
Be willing to grow and be challenged
Your Background Might Be In…
Although we’re a SaaS business, your leadership experience could come from many different fields. Some backgrounds we’ve seen produce outstanding leaders include:
A/V or production managers
Theatre or creative technical directors
Restaurant or hospitality general managers
Youth sports coaches
Military NCOs (non-commissioned officers)
Event or operations coordinators
Customer support team leads
Startup founders (including those who “failed with grace”)
Or anywhere else where you’ve had to lead people, manage complexity, handle pressure, and keep a team motivated.
If you’ve supported people and managed chaos before, you can thrive here.
Beneficial but Not Required
Experience working in a technology company
Experience in the insurance world
Neither is essential — we’ll support you to learn anything you need.
Why You Might Love This Role
A chance to make a real difference to real people
A supportive, human-centred culture
Varied work where no two days are the same
Room to grow, learn, and shape your career
A team that values kindness, honesty, and curiosity
A genuinely welcoming environment for career-changers
Ready for a Change?
If you’re looking for a fresh challenge, love working with people, and want to grow in a supportive environment, we’d love to hear from you.
Send us your CV — and tell us why you think you’d be great for this kind of team-leadership role.